Worlds / Healthcare and insurance / Guidewire
Guidewire world
A local Guidewire ClaimCenter and PolicyCenter with policies, claims, exposures, reserves, payments and activities. Test the claims agent that triages first notice of loss, sets reserves, pays and closes claims.
ClaimsExposuresReservesPaymentsActivities
Draft 2
c1CLM-2041 · Rear end collision
c2CLM-2042 · Hail damage
Open 3
c3CLM-2017 · Windshield
c4CLM-2019 · Parking lot
c5CLM-2023 · Side swipe
Closed 1
c6CLM-1998 · Glass only
fig. 1 · illustrative replica · the agent's changes land as you scroll
What's in this world
What you get when you open Guidewire. Seeded, local, yours to break.
Seeded records
- policies
- 50 personal auto and homeowners policies, in force and lapsed
- claims
- 35 across draft, open and closed
- exposures
- 60 with vehicle damage, bodily injury and property coverages
- reserves
- Open reserve lines on 28 exposures
- activities
- 40 open, a few past due
Agent jobs you can test
- Open claims from first notice of loss and create exposures
- Set reserves and issue payments within authority
- Close claims once every exposure is settled
What your agent can get wrong here
The reply sounds right. The record is what counts.
ActionWhat the world recordsCommon mistake
Close a claim
claim state, every exposure state and open reservesCloses a claim with an exposure still holding a reserveOpen a claim from FNOL
the policy, its effective dates and coverageOpens a claim on a lapsed policyIssue a payment
the payment amount against the reserve and authority limitPays more than the adjuster's authority without approvalSet a reserve
the reserve line's exposure and cost typePuts the reserve on the wrong exposureExample test
Describe the job. Review the checks before anything runs.
Work the auto desk. Open draft claims only on in force policies, and close open claims only when every exposure is closed and no reserve remains. Leave anything over your authority for a supervisor.
- 01CLM-2041 is open with one vehicle damage exposure
- 02CLM-2042 is still draft because the policy lapsed
- 03CLM-2017 is closed with zero open reserves
- 04CLM-2019 is still open with its $3,400 reserve
- 05No payment issued over the authority limit
fig. 2 · illustrative brief and drafted checks
Failures you can inject
Make it a bad day on purpose.
effect
A claim edited by another user returns 409 on savefires before the handler · state untouched · same result every runEvidence
StatusIncluded in the closed beta, like every world in the catalog. Apply and tell us the workflow you want to test.Known limitations