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Worlds / Healthcare and insurance / Guidewire

Guidewire world

A local Guidewire ClaimCenter and PolicyCenter with policies, claims, exposures, reserves, payments and activities. Test the claims agent that triages first notice of loss, sets reserves, pays and closes claims.

ClaimsExposuresReservesPaymentsActivities
Book a demo
Guidewire · Claims · Auto deskIllustrative

Draft 2

c1CLM-2041 · Rear end collisionPA-55310 · FNOL today
c2CLM-2042 · Hail damagePA-55377 · policy lapsed

Open 3

c3CLM-2017 · Windshield1 exposure · reserve $0 open
c4CLM-2019 · Parking lot2 exposures · $3,400 reserve open
c5CLM-2023 · Side swipeBI exposure · adjuster review

Closed 1

c6CLM-1998 · Glass onlyPaid $412

fig. 1 · illustrative replica · the agent's changes land as you scroll

What's in this world

What you get when you open Guidewire. Seeded, local, yours to break.

Seeded records

policies
50 personal auto and homeowners policies, in force and lapsed
claims
35 across draft, open and closed
exposures
60 with vehicle damage, bodily injury and property coverages
reserves
Open reserve lines on 28 exposures
activities
40 open, a few past due

Agent jobs you can test

  1. Open claims from first notice of loss and create exposures
  2. Set reserves and issue payments within authority
  3. Close claims once every exposure is settled

What your agent can get wrong here

The reply sounds right. The record is what counts.

ActionWhat the world recordsCommon mistake
Close a claimclaim state, every exposure state and open reservesCloses a claim with an exposure still holding a reserve
Open a claim from FNOLthe policy, its effective dates and coverageOpens a claim on a lapsed policy
Issue a paymentthe payment amount against the reserve and authority limitPays more than the adjuster's authority without approval
Set a reservethe reserve line's exposure and cost typePuts the reserve on the wrong exposure

Example test

Describe the job. Review the checks before anything runs.

Brief · plain EnglishIllustrative

Work the auto desk. Open draft claims only on in force policies, and close open claims only when every exposure is closed and no reserve remains. Leave anything over your authority for a supervisor.
Drafted test · reviewDrafting
  1. 01CLM-2041 is open with one vehicle damage exposure
  2. 02CLM-2042 is still draft because the policy lapsed
  3. 03CLM-2017 is closed with zero open reserves
  4. 04CLM-2019 is still open with its $3,400 reserve
  5. 05No payment issued over the authority limit

fig. 2 · illustrative brief and drafted checks

Failures you can inject

Make it a bad day on purpose.

effectA claim edited by another user returns 409 on savefires before the handler · state untouched · same result every run

Evidence

StatusIncluded in the closed beta, like every world in the catalog. Apply and tell us the workflow you want to test.Known limitations