Worlds / Healthcare and insurance / Athenahealth
Athenahealth world
A local athenaOne practice with departments, providers, appointment slots, patient insurance and claims. Test the scheduling and front desk agent that books, reschedules, checks eligibility and cancels visits.
AppointmentsSlotsEligibilityCancellationsClaims
Mon 3
New patient · Test, Echo09:00 to 09:30
Tue 4
Wed 5
Follow up · Test, Foxtrot10:00 to 10:20Thu 6 · 10:00
Follow up · Test, Golf11:00 to 11:20Thu 6 · 10:00
Physical · Test, Hotel14:00 to 14:40Fri 7 · 14:00
Thu 6
Recheck · Test, India15:00 to 15:20
Fri 7
Consult · Test, Juliet09:30 to 10:00Canceled
fig. 1 · illustrative replica · the agent's changes land as you scroll
What's in this world
What you get when you open Athenahealth. Seeded, local, yours to break.
Seeded records
- departments
- 3 clinics with their own hours
- providers
- 8, one with a blocked Wednesday
- appointments
- 120 open slots and 70 booked across five days
- patients
- 80 fake patients with primary insurance on file
- claims
- 45 across draft, submitted and paid
Agent jobs you can test
- Reschedule appointments when a provider's day is blocked
- Run an eligibility check before a new patient visit
- Cancel no longer needed visits with the right reason
What your agent can get wrong here
The reply sounds right. The record is what counts.
ActionWhat the world recordsCommon mistake
Reschedule a visit
appointmentid, the new slot and the original appointment statusBooks two patients into the same Thursday slotCancel an appointment
appointmentstatus and the cancel reasonCancels the visit but leaves the slot unavailableCheck eligibility
the patient's insurance eligibility statusBooks a new patient visit on inactive coverageBook a new patient
appointment type and departmentUses a follow up type that is too short for a new patientExample test
Describe the job. Review the checks before anything runs.
Dr. Sample is out Wednesday. Move every Wednesday visit to the next open slot of the same length that week, check eligibility for each new patient, and cancel nothing without a reason code.
- 01No Wednesday appointments left for Dr. Sample
- 02No two patients share a slot on Thursday
- 03Each moved visit keeps its appointment type
- 04Every new patient visit has an eligibility check run this week
- 05The canceled Friday consult has a cancel reason
fig. 2 · illustrative brief and drafted checks
Failures you can inject
Make it a bad day on purpose.
effect
The booking call fails because another user just booked the slotfires before the handler · state untouched · same result every runEvidence
StatusIncluded in the closed beta, like every world in the catalog. Apply and tell us the workflow you want to test.Known limitations
