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Worlds / Sales and crm / Outreach

Outreach world

A local Outreach with prospects, accounts, sequences, sequence states, mailings and tasks. Test the agent that adds prospects to sequences, handles replies and pauses or finishes sequence states.

ProspectsSequencesSequence StatesMailingsTasks
Book a demo
Outreach · Sequence · Q4 OutboundIllustrative
ProspectAccountStepState
Dana LeeOrtiz LabsStep 3 · emailActiveFinished · replied
Kim ParkKim Park LLCStep 2 · callActive
Sam MossMoss & CoStep 1 · emailOpted outActive
Ana RuizLee HoldingsStep 4 · emailActivePaused · OOO
Ji WooPark DentalStep 1 · emailBounced

fig. 1 · illustrative replica · the agent's changes land as you scroll

What's in this world

What you get when you open Outreach. Seeded, local, yours to break.

Seeded records

prospects
60 with stage and owner, a few opted out
sequences
4, including Q4 Outbound and Event Follow Up
sequence states
45 active, paused, finished and bounced
mailings
120 delivered, opened and replied
tasks
20 call and email tasks

Agent jobs you can test

  1. Add prospects to the right sequence and mailbox
  2. Finish the sequence when a prospect replies
  3. Create a call task after a positive reply

What your agent can get wrong here

The reply sounds right. The record is what counts.

ActionWhat the world recordsCommon mistake
Add to a sequencesequenceState for the prospectRe-adds a prospect who opted out
Handle a replysequenceState finished and the reply mailingLeaves the prospect active and the next step sends
PausesequenceState paused and the resume datePauses the whole sequence instead of one prospect
Create a tasktask owner and prospectCreates the call task on a different prospect

Example test

Describe the job. Review the checks before anything runs.

Brief · plain EnglishIllustrative

Process yesterday's replies on Q4 Outbound. Finish the sequence for anyone who replied and create a call task for positive replies. Pause out of office replies for a week. Never add opted out prospects.
Drafted test · reviewDrafting
  1. 01Dana Lee sequence state finished
  2. 02Call task created for Dana Lee, owner unchanged
  3. 03Sam Moss has no active sequence state
  4. 04Ana Ruiz paused with a resume date
  5. 05No mailing sent to a bounced address

fig. 2 · illustrative brief and drafted checks

Failures you can inject

Make it a bad day on purpose.

effect429 once the hourly request limit is reachedfires before the handler · state untouched · same result every run

Evidence

StatusIncluded in the closed beta, like every world in the catalog. Apply and tell us the workflow you want to test.Known limitations