Worlds / Comms and scheduling / Microsoft Teams

Microsoft Teams world

A local Microsoft Teams with teams, channels, chats, online meetings and presence. Test the agent that replies in channel threads, schedules meetings and posts updates where they belong.

ChannelsChatsMeetingsMentionsPresence

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Microsoft Teams · Illustrative

Support Ops · General

Rita Gomez 11:00Customer Northwind needs a call about the outage today.

Ops agent 11:02Scheduled for 15:00 with Rita, Ben and the Northwind contact.onlineMeeting · 15:00

Ops agent 11:04Sharing the internal incident notes with Northwind in chat.chat message · external guest

Ben Ito 11:06I'm in a review until 14:30, 15:00 works.

Ops agent 11:07Thanks Ben, invite is on your calendar.reply · General

fig. 1 · illustrative replica · the agent's changes land as you scroll

What's in this world

What you get when you open Microsoft Teams. Seeded, local, yours to break.

Seeded records

teams: 6 teams with standard and private channels
channel messages: 1,200 posts with replies and mentions
chats: 1:1 and group chats, including external guests
meetings: Online meetings with join links and organizers
presence: Available, Busy, Away and Do not disturb

Agent jobs you can test

Reply to channel posts in their reply chain
Schedule an online meeting with the right attendees
Post a status update to a team channel

What your agent can get wrong here

The reply sounds right. The record is what counts.

ActionWhat the world recordsCommon mistake

Schedule a meetingonlineMeeting attendees and timeBooks it while Ben's presence is Do not disturb in a review

Message a customerchat messages to external guestsPosts internal incident notes in the external chat

Reply in a channelreply chain on the postStarts a new post instead of replying

Mention a teammentionsMentions the whole team instead of one person

Example test

Describe the job. Review the checks before anything runs.

Brief · plain EnglishIllustrative

Drafted test · reviewDrafting

01One online meeting at 15:00 with three attendees
02Northwind chat contains only the status page link
03Internal incident notes not shared externally
04Reply posted in the original channel thread
05No team-wide mentions

fig. 2 · illustrative brief and drafted checks

Failures you can inject

Make it a bad day on purpose.

effectGraph returns 429 on channel messagesfires before the handler · state untouched · same result every run

Evidence

StatusIncluded in the closed beta, like every world in the catalog. Apply and tell us the workflow you want to test.Known limitations