Front world
A local Front with shared inboxes, conversations, tags, assignees, comments and rules. Test the agent that triages a team inbox, drafts replies and archives what is done.
Shared InboxesAssignmentsTagsDraftsComments
- Ortiz Labs APInvoice INV-2207 questionCan you split this across two cost centers?
- Moss & CoPayment confirmationPaid by wire today, reference MC-118.
- Kim ParkRefund still pendingIt has been 12 days, can someone check?
- Lee HoldingsNew billing contactPlease send invoices to ap@ from now on.
- Partner digestWeekly partner updateNewsletter, no action needed.
fig. 1 · illustrative replica · the agent's changes land as you scroll
What's in this world
What you get when you open Front. Seeded, local, yours to break.
Seeded records
- inboxes
- support@, billing@, partners@
- conversations
- 30 unassigned, assigned and archived
- teammates
- 6, one out of office
- tags
- urgent, invoice, partner, no-reply-needed
- rules
- Round robin on support@
Agent jobs you can test
- Assign new conversations to the right teammate
- Draft a reply for review and leave a comment
- Tag and archive conversations that need no answer
What your agent can get wrong here
The reply sounds right. The record is what counts.
ActionWhat the world recordsCommon mistake
Send a reply
outbound message vs. draftSends directly when the brief says draft for reviewAssign
assignee_idAssigns to the teammate who is out of officeArchive
conversation statusArchives a conversation that still needs a replyTag
conversation tagsRemoves the urgent tag a rule addedExample test
Describe the job. Review the checks before anything runs.
Triage billing@. Refund questions get a draft reply and a comment for Maya, never a sent message. Payment confirmations get the invoice tag and are archived. Leave newsletters alone.
- 01Kim Park conversation has a draft, no outbound message
- 02Kim Park conversation still open with a comment for Maya
- 03Moss & Co tagged invoice and archived
- 04No conversation assigned to the out of office teammate
- 05Partner digest untouched
fig. 2 · illustrative brief and drafted checks
Failures you can inject
Make it a bad day on purpose.
effect
429 with Retry-After on the messages endpointfires before the handler · state untouched · same result every runEvidence
StatusIncluded in the closed beta, like every world in the catalog. Apply and tell us the workflow you want to test.Known limitations
