[
  {
    "type": "conversation",
    "id": "2211903871",
    "created_at": 1772614353,
    "updated_at": 1772614353,
    "state": "open",
    "priority": "priority",
    "source": {
      "type": "conversation",
      "delivered_as": "customer_initiated",
      "subject": "Charged twice this month",
      "body": "<p>Hi, our card shows two charges for the same invoice this month.</p><p>Can you refund one of them?</p>",
      "author": {
        "type": "user",
        "id": "63041f9c8e1a2b0001a4c001",
        "name": "Meridian Analytics Inc",
        "email": "billing@meridiananalytics.example.com"
      }
    },
    "tags": {
      "type": "tag.list",
      "tags": [
        { "type": "tag", "id": "8102", "name": "billing" },
        { "type": "tag", "id": "8107", "name": "duplicate-charge" }
      ]
    },
    "contacts": { "type": "contact.list", "contacts": [{ "type": "contact", "id": "63041f9c8e1a2b0001a4c001" }] }
  },
  {
    "type": "conversation",
    "id": "2211904420",
    "created_at": 1772619667,
    "updated_at": 1772619667,
    "state": "open",
    "priority": "not_priority",
    "source": {
      "type": "conversation",
      "delivered_as": "customer_initiated",
      "subject": "Cancel at the end of the period",
      "body": "<p>We won't be renewing. Please cancel our subscription at the end of the current period &amp; confirm the last day of service.</p>",
      "author": {
        "type": "user",
        "id": "63041f9c8e1a2b0001a4c014",
        "name": "Harborworks LLC",
        "email": "ap@harborworks.example.com"
      }
    },
    "tags": { "type": "tag.list", "tags": [{ "type": "tag", "id": "8110", "name": "cancellation" }] },
    "contacts": { "type": "contact.list", "contacts": [{ "type": "contact", "id": "63041f9c8e1a2b0001a4c014" }] }
  },
  {
    "type": "conversation",
    "id": "2211905118",
    "created_at": 1772621152,
    "updated_at": 1772621152,
    "state": "open",
    "priority": "not_priority",
    "source": {
      "type": "conversation",
      "delivered_as": "customer_initiated",
      "subject": "Move us to Growth",
      "body": "<p>Our usage dropped. Please move us to the <b>Growth</b> plan from the next billing period.</p>",
      "author": {
        "type": "user",
        "id": "63041f9c8e1a2b0001a4c022",
        "name": "Lumenlytics Inc",
        "email": "billing@lumenlytics.example.com"
      }
    },
    "tags": { "type": "tag.list", "tags": [{ "type": "tag", "id": "8115", "name": "plan-change" }] },
    "contacts": { "type": "contact.list", "contacts": [{ "type": "contact", "id": "63041f9c8e1a2b0001a4c022" }] }
  },
  {
    "type": "conversation",
    "id": "2211906004",
    "created_at": 1772700015,
    "updated_at": 1772700015,
    "state": "open",
    "priority": "not_priority",
    "source": {
      "type": "conversation",
      "delivered_as": "customer_initiated",
      "subject": "Outage last Thursday",
      "body": "<p>We lost most of Thursday to the outage. Is there compensation for the downtime?</p>",
      "author": {
        "type": "user",
        "id": "63041f9c8e1a2b0001a4c031",
        "name": "Cedarflow Co",
        "email": "ops@cedarflow.example.com"
      }
    },
    "tags": {
      "type": "tag.list",
      "tags": [{ "type": "tag", "id": "8120", "name": "credit" }, { "type": "tag", "id": "8121", "name": "outage" }]
    },
    "contacts": { "type": "contact.list", "contacts": [{ "type": "contact", "id": "63041f9c8e1a2b0001a4c031" }] }
  },
  {
    "type": "conversation",
    "id": "2211906590",
    "created_at": 1772702568,
    "updated_at": 1772702568,
    "state": "open",
    "priority": "priority",
    "source": {
      "type": "conversation",
      "delivered_as": "customer_initiated",
      "subject": "Invoice bills 40 seats",
      "body": "<p>The invoice bills 40 seats.<br>We have four named users. Please fix it before it is charged.</p>",
      "author": {
        "type": "user",
        "id": "63041f9c8e1a2b0001a4c040",
        "name": "Foxglove Robotics Ltd",
        "email": "finance@foxgloverobotics.example.com"
      }
    },
    "tags": {
      "type": "tag.list",
      "tags": [{ "type": "tag", "id": "8102", "name": "billing" }, { "type": "tag", "id": "8125", "name": "invoice" }]
    },
    "contacts": { "type": "contact.list", "contacts": [{ "type": "contact", "id": "63041f9c8e1a2b0001a4c040" }] }
  },
  {
    "type": "conversation",
    "id": "2211907233",
    "created_at": 1772788201,
    "updated_at": 1772788201,
    "state": "open",
    "priority": "not_priority",
    "source": {
      "type": "conversation",
      "delivered_as": "customer_initiated",
      "subject": "Refund for an old charge",
      "body": "<p>There's a charge from last year we don't think we should have paid. Can it be refunded?</p>",
      "author": {
        "type": "user",
        "id": "63041f9c8e1a2b0001a4c052",
        "name": "Beaconpath Inc",
        "email": "accounts@beaconpath.example.com"
      }
    },
    "tags": {
      "type": "tag.list",
      "tags": [{ "type": "tag", "id": "8102", "name": "billing" }, { "type": "tag", "id": "8130", "name": "refund" }]
    },
    "contacts": { "type": "contact.list", "contacts": [{ "type": "contact", "id": "63041f9c8e1a2b0001a4c052" }] }
  }
]